Support

Need help with WorkoutCopy? We're here to help.

Contact

For any questions, feedback, or issues, email us at arthur@pragmatiq.io.

Common Questions

Check our frequently asked questions for answers to the most common questions about WorkoutCopy.

Troubleshooting

WorkoutCopy shows no workouts

Make sure you have granted HealthKit permissions. Go to iOS Settings > Health > Data Access & Devices > WorkoutCopy and enable all requested data types.

Some workout fields show empty values

Not all workouts record all metrics. For example, heart rate data requires an Apple Watch, and cycling power requires a compatible power meter. Empty fields mean that data wasn't recorded for that workout.

How do I restore my purchase?

Open WorkoutCopy, go to Settings > Upgrade to Pro. Your purchase will be automatically restored if you're signed in with the same Apple ID you used to purchase.

The app doesn't support my language

WorkoutCopy currently supports a limited set of languages. If you'd like to request a new language, email us at arthur@pragmatiq.io with the subject "Language Request".

Rate WorkoutCopy

Enjoying the app? Please consider leaving a review on the App Store. Your feedback helps other users discover WorkoutCopy.

Feature Requests and Bug Reports

We'd love to hear your ideas and feedback. Send us an email at arthur@pragmatiq.io with one of the following subject lines: